Dino’s Pizza & Subs
About
Pizza
Price Range : $11-30 ($$)
Location
Adress: 2040 Centre St, West Roxbury, MA 02132
Phone: (617) 325-6666
Business info
- list_altTakes ReservationsNo
- directions_carDeliveryYes
- move_to_inboxTake-outYes
- credit_cardAccepts Credit CardsYes
- local_parkingParkingStreet
- accessibilityGood for KidsYes
- groupGood for GroupsYes
- insert_emoticonAmbienceDivey
- volume_upNoise LevelVery Loud
- local_barAlcoholNo
- transit_enterexitOutdoor SeatingNo
- wifiWi-FiNo
- tvHas TVYes
- fastfoodCatersYes
Reviews
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Jim M.
I have lived in West Roxbury for 51 years, and Dinos Pizza & Subs Shop is great for dine in or take out.
You get an excellent quality of product for a very reasonable price.Alt of what they make is homemade and you can taste the difference.
It's simply great quality, great price, and Superior Customer Service.
Don't waste your time and money, please visit Dino's Pizza on Centre St in West Roxbury...... you be happy you did.
Delivery is the best! -
Maura G.
Worst customer service of my life. The owner was rude and clearly does not care about his customers. As someone who works in the industry I will tell you right now NEVER WILL I GO BACK! If he is a example of the employees he has then im surprised he is still open. Thankfully the north end is full or sub shops that also offer great customer services and care about people and their allergies. If I could give this place no starts I would.
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YungWepa C.
the plain cheese pizza is not impressive (at all); but the sandwiches are pretty good!
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john m.
One bad experience doesn't give these guys one star... repeated bad food and service does...
We used to be loyal customers of Dino's Pizza & Subs, West Roxbury, MA and thought recent bad experiences were one offs that we would give them "passes" on.
But enough is enough, Dino's.... The last several pizzas ordered from these guys were too doughy and toppings were substandard. Worse, when we politely complained the last time that they got our order wrong the manager of Dino's Pizza & Subs was a bully and rude and refused accept any responsibility for getting our order wrong.
Last night we ordered delivery and they got the pizza order wrong. Yes, they delivered it on time but the topping was wrong. When I called and asked to speak with a manager I was very pleasant but the manager was defensive.
I told the manager the order was wrong and he looked it up and said "nope, the order was not wrong, he said. I politely said the order was wrong and the pizza was sub-standard. He said the computer didn't lie and the order was correct. I pointed out it may have been human error inputting the information into the computer.. he repeated "nope"
I was shocked at how jerky he was. I stuck to my guns politely and said the topping was wrong. The manager of Dino's Pizza & Subs escalated his defensiveness and started copped a tone in his voice like I was wasting his time.
I said I was very disappointed with him and he said "thank you very much for your business" and hung up in my face.
How this guy was promoted to manage a business that is so customer service oriented is an absolute mystery to me.
Bad Pizza, Bad Service, Bad Customer Service.. You Earned yourself ONE star on Yelp Dino's Pizza & Subs, West Roxbury, MA. -
Mike P.
Best bone in Buffalo wings I've had in New England. The pizza crust is nice and thick with a sauce that has a little kick to it.